On-Site Subject Matter Experts

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iGT can provide highly proficient, on-site personnel to assist with the day-to-day management and maintenance of your iGT network.


These onsite subject matter experts provide such support as:

  • Isolating and correcting network faults using network management tools
  • Managing service restoration activities and tracking trouble tickets
  • Providing status reports
  • Providing direct support for network operations
  • Evaluating and proposing improvements in network management tools and work processes
  • Assisting in design of satellite communications systems and maintenance on network documentation
  • Providing support for new software releases